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UX Research Services: EightDevs' Guide

  • Xenia Liashko
  • 2020-03-23 20:56:00

UX research makes the app as a whole shine, but the pioneers don't believe it and do it the other way around by connecting the dots. You don't have to play guessing games to meet the needs, expectations, and preferences of your users. Concentrate like a laser on the needs of the user and react to them by following in the footsteps of the user with a fully-fledged solution.

Instead, take on the task of creating user-centered apps that use specialized methods, tools, and techniques to identify users' unmet and unspoken needs, and then add comprehensive insights and contexts to the process of shaping the user experience. For this reason, consider working with UX researchers to work with designers, developers, product managers, and engineers to help them develop an app that provides an experience that suits the target audience. We all know that research into user experiences is at the heart of the development of mobile apps. Businesses are increasingly recognizing the value that UX research brings to a business, and the quality improvements it brings to your app.

How Ux Researcher Works

Essentially, UX Design revolves around its research, in which the UX researcher understands what the project is aiming for, gains deep insight into the target audience by conducting a series of interviews with users, developers and other stakeholders (depending on the design phase), and makes contextual and logical design decisions to ensure design benefits. UX research encompasses everything from creating features that deliver the value users are looking for, to relevant design that allows users to access and use the features without getting lost in the app flow.

Crystal-clear UX research is the secret weapon that helps apps develop empathy, which means that the UX researcher helps the development team jump through mental models, constructions, and assumptions to develop an app that solves users' "real problems and pleases them when they use it. In addition, it helps in the development of apps that keep users and in the repair of things that did not work during development. For example, if the app provides features that affect the user experience, such as why churn rates are rising or why users don't come to try it out, the end product needs to be optimized for users.

What’s The Right Time To Conduct User Research?

The role of the UX researcher is now clear, but if there is no right time for user research, a number of questions arise. How long should a UX research phase last, and how long should it last, how long? If there is no golden rule for UX research, when is the worst time to do it, and how do you start? It all depends on how big the budget and stakeholders are and what the enterprise value of UX research is. Basically, UX researchers complete their research with three methods, each of which uses specific techniques to implement the research into the project. If you employ a UX researcher, you can start your UXResearch with qualitative or quantitative UX methods.

Observation Before The Start Of The Ux Research

Before jumping on the data and data gathering bandwagon, it is important for UX researchers to learn about the user's problem areas, as generative research provides a more comprehensive picture of users concerns and experiences. Knowing how users behave and react in a particular scenario helps detect unspoken signals and observe behavior. Combining these types of research provides insights into pain points that help develop better solutions. Design decisions can also be tested and validated with analytical research to measure the impact on real app users.

Following Research Tactics That Can Help

  • Laboratory tests involve observing the actions, behaviors, and feelings of users in a controlled environment when they are exposed to a particular task.
  • Infield studies, researchers penetrate the user's environment, take note and observe many things.
  • Guerrilla testing involves a variety of different types of experiments, such as face-to-face interviews, interviews with users, or direct observation of user behavior.

Understanding Stage

During the observation phase, the UX researchers find that based on the study, there are facts and figures in the mountains of data. The hard figures from quantitative research make sense because they take into account the habits, behaviors, and expectations of the target groups reflected in the figures. Nevertheless, statistics are worthless if these figures do not yield actionable findings and the current system understands this as market researchers. Nevertheless, it is necessary to understand why users behave, feel and act in this way, and that means understanding why they behave, feel and act in this way.

The following techniques can help:

  • Ask users specific questions in a face-to-face conversation, send online surveys and questionnaires in a structured format to a large number of users to collect large quantities of answers of different kinds, and ask specific questions to users. They can directly collect data from people about their habits, behaviors, and expectations, as well as their preferences and preferences.
  • Sorting maps facilitates an understanding of the information architecture and enables a better understanding of naming conventions by asking users to categorize the provided terms or develop their own.
  • A/B testing works well for conversions, but it is not as effective as a full survey or survey.

Analysis Stage

The mobile analysis makes it easy to identify users' micro-interactions and then iterate the app accordingly. Finally, to gain insights, UX researchers focus on analyzing these insights by identifying patterns and trends, which in turn helps apply logical design decisions to your app.

Numerous tools help you create designs for your target audience, such as:

  • User profile, user interface design and user experience design.
  • Visual mapping data and heat mapping help you track the user's journey as they click and scroll through your app.
  • You can use prototypes, wireframes, and tests, and well-designed posters to present important insights to your development team so that their efforts stay in line with what your target audience is looking for.

Ux Research Services with EightDevs

What is not for the user is the old UX maxim that determines the success of an app in terms of user acceptance: It's up to you. UX research is a silver bullet that can help you better understand your users so that your app doesn't lose them to the competition. It equips your development team to listen and apply changes to stay user-centered and ahead of the contests.

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