Quibi app review: shifting landscape, the screenshots problem, and the case of failure
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Streaming Service App Development: The Failure of Quibi

  • Xenia Liashko
  • 2020-09-30 13:56:00

A considerable lot of us are defenselessly, fanatically connected to our telephones. As per eMarketer, Americans watch a normal of 42 minutes of versatile video consistently up from 34 minutes three years back. That number is required to rise each year until at any rate 2024. That’s where Jeffrey Katzenberg saw an opportunity — developing a streaming platform exclusively for premium short-form content which you can watch only on your phone. Like youtube or TikTok but with big stars and prestige entertainment.

Read Also: TikTok and its slot machine-like user experience

On the paper the concept sounds great — there is an open segment on the market and it can be filed with the new player. But when it comes to the development of Quibi — everything goes wrong on the first phase — research of the target audience of the application. The team of the project made some major mistakes. We’re not gonna be talking about the content-failure but will analyze the UX design of the application and find out the critical missteps.

Quibi App: The UX Review 

A relentless life and a diminishing capacity to focus are changing the manners in which we expend amusement. Following quite a while of expectation, Quibi was at last delivered to the general population in April. All through its first week available, the new streaming stage has gathered an assortment of surveys. 

Quibi picked an imaginative and fairly brave methodology — it's the primary portable just real-time feature. While this separation helps the application stand apart among its rivals, it might wind up being a hard method to clear. 

In this article, we'll bring a profound plunge into the client experience of Quibi, alongside its qualities and shortcomings. 

What Sets Quibi Separated 

The alleged "streaming wars" are a decent impression of the business condition encompassing real-time features. Each stage needs to accompany a decent amount of advancement to outcompete its partners. It's likewise sheltered to express that it's difficult to enter this market… except if you have something energizing to bring to the table. 

Content in Portrait mode 

The application's makers are attempting to investigate a more down to earth way to deal with streaming substance. 

Quibi's other boss advancement is its protected "Turnstyle" innovation, which permits clients to watch the video in either representation or scene modes on their telephones, and progress between the two as regularly as they need without the video buffering. All the substance on the stage is streamlined to guarantee an enthralling encounter while holding your telephone vertically. 

This methodology bodes well since an enormous aspect of the world has just become a portable first. Moreover, research demonstrates that 82.5% of individuals that utilize their telephones to watch video content do it in Portrait mode at any rate. 

So the local vertical organization and the short length of recordings answer a major problem area in video utilization. This arrangement tends to a critical issue from a client experience outlook. When watching recordings, clients pick Landscape mode since it's the better method to watch a video, and not on the grounds that that is the manner by which they need it. 

The innovation undoubtedly fills in as guaranteed, yet none of the substances utilized it. Vertical video shows just a small amount of the full picture—it's claustrophobic and transforms in any case realistic scenes into a picture of lower quality and less data. I can't comprehend why anybody would decide to watch in vertical over scene aside from in occurrences when the narrating requests the move. Also, from what we saw, no scene would have profited by it.

Main Screen 

The application includes many intriguing plan choices, particularly with regard to UI. From the outset, the fundamental screen seems to be like the Apple App Store's Today tab. 

It includes huge cards in a merry go round parchment design. Like Netflix, Quibi plays a review video, in the event that the client doesn't communicate with a card for a second or two. This methodology furnishes clients with sufficient opportunity to read each card for some time, yet in addition de-hazard the client's decision. Accordingly, clients can settle on more secure and all the more fulfilling decisions, which converts into higher commitment. 

However, this methodology may accompany its own difficulties once the quantity of shows increments. In what capacity will Quibi oblige 400 shows in its interface? Exploring the library by basically swiping may be to some degree repetitive and irritating. 

While Quibi has a personalization calculation set up, it's just valuable for existing clients since their inclinations can be anticipated. The significant inquiry is whether the application will have the option to make proof-based proposals to new or unregistered clients once their library extends. 

Player UI and route 

While watching a show in Portrait mode, you'll see all the standard interface catches, alongside a vertical timetable. The last is a fascinating choice from a "land" viewpoint. The rationale behind it is to some degree like a talk window: ongoing is at the base, old is at the top. 

Be that as it may, this rationale is obliterated by the skip and play catches, which highlight the left and right instead of all over. 

Besides, you can't simply jump to the following or past scenes. To do that, you need to either look over your course of events till the finish of the scene or leave watch mode and afterward pick a scene. 

Watching Experience 

The watching involvement with Portrait is a lovely and consistent experience. Subsequent to seeing four scenes nothing appeared to be strange. It didn't feel at all gimmicky or deficient. 

Be that as it may, Quibi ought to consider giving its clients tips on the most proficient method to utilize the administration better. From the start, it doesn't seem like the client even has the alternative to watch shows in Landscape mode. I found out about it while perusing audits of the application, subsequent to having observed a few scenes. 

Mobile-only Format

The public part of TV and film utilization we're utilized to is likewise unthinkable for Quibi to give except if it changes its center suggestion. At this moment, the application is just accessible on portable. Conrad said the organization isn't thoughtfully against the possibility of in the end making the stage accessible to watch on greater screens, however, that the information would need to reveal to the clients need that alternative. Starting today, it's not satisfactory how you can watch a Quibi with somebody. The organization is wagering you won't have any desire to. 

Fairly Befuddling Autoplay 

Another marginally baffling part of the application's client experience is the autoplay line. In the wake of watching six scenes of "Most Dangerous Game," I was under the feeling that the arrangement was finished. 

The application neglects to convey the number of scenes a show has and the number of areas yet accessible. All the more significantly, it neglects to let you know whether you've arrived at the finish of a season or that you've seen all the scenes of a show. 

Furthermore, Quibi adds incomplete scenes to the furthest limit of your line, which further supplements this disarray. Also that clients can't see the line list in watch mode. Every one of these things consolidated reason a great deal of superfluous rubbing and disappointment. 

Quibi's delivery plan demonstrates that they distribute another scene each non-weekend day for the greater part of their shows. A helpless feeling of the route may prevent clients from returning for all the more consistently. Quibi demonstrates the complete number of scenes presently yet it's a refreshed element. 

Screen Captures 

Quibi settled on an extremely odd choice to impede the screen capture work. This wound up being an insult to the stage's modifying. No screen captures implies no images. On the off chance that individuals can't transform Quibi scenes into jokes they'll share somewhere else, its shows won't actually become apparatuses of the social zeitgeist like Netflix's Tiger King has. 

Nonetheless, underline that you can even now send joins with a review picture or take screen captures before playing the film. In any case, that won't make a sizable commitment to the memetic estimation of their substance. 


The circumstance of Quibi's delivery can be a twofold edged blade. Taking into account that we're toward the start of drawn-out isolation, individuals can discover the administration fascinating. We as a whole vibe exhausted during social distancing, isn't that right? 

The issue, in any case, is that the application is intended for "normal" non-weekend days. The days you go through an hour of your day driving to and from work. 

Quibi's long-structure partners like Hulu and Netflix may have a serious edge during the lockdown, because of the configuration of their substance.

Conclusion: Streaming App Development Lessons from Quibi

Quibi had raised nearly $2 billion in seed money before anybody saw a single frame of programming. riding on the belief that it can become a part of those 42 minutes we were talking about at the beginning of this article. To get there, it needs to lean into the unscripted content that works well on the platform, leave the prestige TV to HBO and make the crucial changes in their up. They have to add a screenshot option and develop a web app and smart tv apps. Lockdown rules are still in place for the US and the strategy of quick bites isn't working for Quibi.

If you have an idea for a new streaming service and want to create a streaming-service application — let's talk.